Last night at work the same guy that comes in every week to complain about one thing came in.
This is what he said:
“Are you the manager?”
Yes.
“Why do you have porn in front of kds? You have straight porn on the top shelves of your store.”
Uh…you mean girls gone wild?
“Yeah, that’s smut, and I won’t come and rent here any longer!”
You never rent here, you just complain every week.
“So, maybe I’ll rent if you move the porn to the right section.”
No, but I’ll take your complaint to the owner.
“What’s his home phone number?”
I don’t know.
“Well, you should move that while I’m here.”
No can do pal. Plus kids can’t reach that high, nor see that high.
“How do you know?”
Because I stand here for 40 hours every week and I see what kids look at and what they don’t look at, and plus there are 18 some odd cameras staring down at us at all times! So if anyone is an expert at what kids are looking at, it would be me.
“Well cancel my account!”
That’s fine. *I scan the membership card*
Uh sir….you haven’t rented a movie in more than 2 years!
“Yeah because of the smut!”
Sir, the store has only carried those types of dvd’s since 10 months ago, so you’re not exactly accurate. (i fight accuracy now that people think I’m screwing customers over)
“Well, can I rent something?”
Sure.
“Only if you move all the movies from the top of the counters.”
It’s ok, we don’t need your business.
“You guys suck!”
There’s a blockbuster down the street.
“Crap, I got banned from there.”
Not my problem.
“Yeah….”
—–end—-
That guy will show up next week and demand the same thing. He does it every week, and yet never rents anything.
I’m 5′ 10″ tall and I have to stand on my tippy-toes to reach the “girls gone wild” dvd’s, so I doubt a lot of kids are going to go to the top and try to rent those. Furthermore, we take out the covers so that you can only read what they are, and not see anything elicit. So maybe the guy needs to just calm down.
Oh and as to his rental history: A long list of adult movies….most of which said “Barely Legal” so maybe I should just stop defending our stance, and just tell the guy to shove it. At this point I’m too jaded to care about his lone complaint, because no one else complains about that part of our store.
It keeps us in business…sad but true.
3 Comments
In any sort of retail thing, there are ALWAYS loons that come into the store. Most of the times it’s just hilarious and fun to play along, but there are times where they can be quite scary and threatening. The joys of retail…
This is a great example on how to get fired and receive a sexual harassment charge for being funny.
(make sure no one sees you but him) be reading a smut magazine next time he comes in. While he is bitching at you, state “Excuse me I must use the restroom” make him wait and stand in there for 10 minutes, but make sure to grab the magazine… if he is still there when you come out, bring a bottle of lotion. Then ask “Do you want to have a go?” hand him the lotion and the magazine, if he takes them just because of shock. Immediately shout “sir we do not accept pornographic magazine and or self pleasuring in our store, get out you freak”
lol, you total star, I wish I could get away with talking to some of my customers like that.